Agreeableness and Openness foster an inclusive environment

… but learning how to express these behaviors requires an inside knowledge of human linguistics.  Our goal in this section is to demonstrate how Adler's analysis of communication style uncovers news pathways to maintaining an inclusive environment around your leadership.

Our manipulation of pronouns can change our perception of group belonging

Using first person pronouns (I,my) is linked to a separation and isolation from a group.  In team environments, leaders want to encourage groups to be connected to a whole. 

Inclusive leaders change the conversation from a personal perspective (I, you), to a team perspective. (we, they)

Language patterns matching can be an easy shortcut to connection.

Using first person pronouns (I,my) is linked to a separation and isolation from a group.  In team environments, leaders want to encourage groups to be connected to a whole. 

Inclusive leaders change the conversation from a personal perspective (I, you), to a team perspective. (we, they)

Use of articles and references distances us from our team

The use of articles (a, the)indicates exclusive knowledge that is more distant and abstract than a more personal narrative. Talking without references is more personal and inviting

Inclusive leaders relate to the topic of conversation and limit referencing knowledge that may see exclusive.

Questions creates communities

Questions show vulnerability, reducing a sense of higher status, and allowing a more personal engagement.  Inclusion requires mutual vulnerability.

Inclusive leaders need to lead with questions, and drive others to lead with questions. This action challenges our biases, and enables clarity earlier in the conversation.